Contact
Talk to a technician
Phone
The fastest route by some distance. Describe the symptom and we will usually know the likely cause.
Hours
24/7 scheduling · same-day service where possible
Same-day service where the schedule allows; emergencies are best rung through rather than booked.
Where we work
Carmel Valley and the surrounding communities.
Book online
Pick a day and a window yourself, without waiting on a line. Tell us the appliance and what it is doing and we confirm the slot.
Calling us about a built-in in 92130
The phone is the only way in. No form, no email queue, no ticket sitting unread until morning: someone picks up at (858) 290-7997 whatever the hour, on whatever date the calendar is showing. Four things carry the call. Which compartment has gone wrong. When it began. Whether it is sliding gradually or failed in one go. And whatever the display is showing, letter for letter. A fifth beats all four if the data plate is reachable: top of the door frame on most built-ins here, otherwise low down once the grille panel is off.
Say which part of 92130 you are in, because Carmel Valley is not one drive. A call down in Torrey Hills by the I-5 interchange and a call up on the mesa in Torrey Highlands sit at opposite ends of the same ZIP code with State Route 56 between them, and the day is routed around that rather than treating the neighborhood as a single dot on a map. Del Mar Heights, Del Mar Mesa, Pacific Highlands Ranch, Carmel Country Highlands and Sorrento Valley are on the same set of runs. You get a scheduled window and a call from us if it slips, the person who knocks is the person who does the work, and the repair is one number covering parts and labor that you approve before anything is fitted.
Appliance down in Carmel Valley?
Tell us the brand and what it is doing — we can usually name the likely repair before we arrive.