Contact
Talk to a technician
Phone
The fastest route by some distance. Describe the symptom and we will usually know the likely cause.
Hours
24/7 scheduling · same-day service where possible
Same-day service where the schedule allows; emergencies are best rung through rather than booked.
Where we work
Carmel Valley and the surrounding communities.
Book online
Pick a day and a window yourself, without waiting on a line. Tell us the appliance and what it is doing and we confirm the slot.
Calling us about a built-in in 92130
The phone is the only way in. No form, no email queue, no ticket sitting unread until morning: someone picks up at (858) 290-7997 whatever the hour, on whatever date the calendar is showing. Four things carry the call. Which compartment has gone wrong. When it began. Whether it is sliding gradually or failed in one go. And whatever the display is showing, letter for letter. A fifth beats all four if the data plate is reachable: top of the door frame on most built-ins here, otherwise low down once the grille panel is off.
After that comes a scheduled arrival window and a call from us if it slips. The person who knocks is the person who does the work; nobody is sent ahead to look at it and hand you off to someone else. Every figure we give you starts as a measurement at the part, taken with the grille and the covers off, never as a glance at the door display, which will happily go on showing the temperature it was asked for long after the cabinet stopped delivering it. The repair is then one number covering parts and labor, approved by you, with nothing waiting at the end of the visit.
Appliance down in Carmel Valley?
Tell us the brand and what it is doing — we can usually name the likely repair before we arrive.